Mridul Sharma, a founding member of ARKA Fincap team, serves as the Group Chief Operating Officer. He focuses on building the digital capabilities for ARKA so that the group delivers better operational efficiency and client experience. He also drives the technology and digital business transition for the Kirloskar Group’s manufacturing businesses as Group Chief Digital Officer at Kirloskar Management Services.

A distinguished figure of the BFSI sector, he has been designing, optimising and implementing business process transitions through the use of digital technologies for over 28 years. Prior to this, he has held leadership roles at reputed national and international financial institutions, namely IndusInd Bank, Dresdner Bank, Barclays Bank, TATA-AIG, ABN AMRO Bank and Bank of America.

He holds an MBA degree from FMS, MLS University, Udaipur, and has attended the Organisational leadership programme at the Asian Institute of Management, Manila. Furthermore, he also serves as a Director on the board of the Centre for Industry 4.0 (C4i4) Lab, offering guidance in the design and dissemination of Industry 4.0 technologies within the manufacturing sector.